Return Shipping Costs
- Domestic Returns: The customer is responsible for covering the shipping costs for returns, unless the item was received damaged or incorrect.
- International Returns: Customers outside of [Your Country] will also be responsible for shipping costs. Please note that customs fees or duties paid during purchase are non-refundable.
- For returns, we recommend using a track able shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refund Process
- Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within [7-14 working days].
Partial Refunds
- In certain situations, partial refunds may be granted:
- Items returned after [7 days].
- Items not in their original condition, damaged, or missing parts not caused by our error.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [info@madnihandicraft.in] for further instructions. Availability of exchanges may depend on stock levels.
Damaged or Defective Items
- If you receive an item that is damaged or defective, please contact us immediately with your order number and photos of the damage or defect. We will arrange for a replacement or refund, including covering the return shipping cost.
Late or Missing Refunds
- If you haven’t received your refund within the specified time:
- Check your bank or credit card statement again.
- Contact your credit card company; there may be a delay in posting the refund.
- Contact your bank; processing times can vary.
- If you’ve completed these steps and still haven’t received your refund, please contact us.
Contact Us
- If you have any questions about our return and refund policy, feel free to contact us at [info@madnihandicraft.in].
This version is a bit clearer and uses a more formal tone for a customer-friendly experience. You can adjust it to your specific needs as necessary!
